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Privacy Policy

www.Oppidum-Immo.com website is owned by Oppidum-Immo, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by www.Oppidum-Immo.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.Oppidum-Immo.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the www.Oppidum-Immo.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via contact@oppidum-immo.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@oppidum-immo.com.

Mentions légales


Raison sociale : NEGOCIUM JBM Siège social : 26 RUE BORELY 13120 GARDANNE

RCS : Marseille 478 760 218 000 14 Forme sociale : SAS Numero TVA Intracommunautaire : FR13951888031 Carte professionnelle transaction n° CPI13102024000000059 

CCI Marseille délivrance de la carte professionnelle : Capital: 1 000,00 € Caisse garantie financière: Banque Qonto sans maniement de fonds. Assurance MMA RC PRO N° Police: 149248309

Le médiateur immobilier  

En cas de litiges non résolus entre le Professionnel et le Consommateur, le consommateur (tout client de l’agence Oppidum-Immo) peut saisir le médiateur de la consommation.  

Les coordonnées du médiateur sont les suivantes :

IMMOMEDIATEURS Médiation consommateurs

  • Mme Béatrice DERVILLE

  • Médiateur

  • RCS : 818 344 780

  • 55 avenue Marceau, Paris 75116 – Te: 01 47 20 73 21

  • contact@immomediateurs.com

  • https://immomediateurs.com/

Il est nécessaire de distinguer les litiges relevant de la consommation qui opposent un consommateur à un professionnel et les litiges opposants plusieurs professionnels ou des particuliers entre eux.

Mais qu’est-ce qu’un consommateur ?

La loi n°2014-344 du 17 mars 2014, dite « Loi Hamon », reprise dans l’article préliminaire du Code de la consommation donne une définition :

“Au sens du présent code, est considérée comme un consommateur toute personne physique qui agit à des fins qui n’entrent pas dans le cadre de son activité commerciale, artisanale, industrielle, libérale ou agricole.”

Le consommateur est une personne physique qui, ayant acheté un bien ou un service, agit exclusivement pour lui-même.

En matière immobilière peut ainsi être considéré, par exemple, comme consommateur :

  • Un particulier client d’une agence immobilière mandatée pour l’acquisition ou la location d’un bien.

  • Un particulier propriétaire en conflit avec son administrateur de bien,

  • Un particulier locataire ou propriétaire en conflit avec une entreprise chargée de la rénovation du bien immobilier.

Ne relèvent pas, par exemple, de la médiation de la consommation :

  • Un litige entre un locataire et un propriétaire,

  • Un litige de voisinage,

  • Un litige entre un copropriétaire et le syndicat de la copropriété.

    Avant de saisir le médiateur de la consommation, le consommateur doit déjà̀ avoir tenté́ de résoudre son litige directement auprès du professionnel par une réclamation écrite ou avoir fait une réclamation selon les termes du contrat conclu avec le professionnel. La médiation de la consommation est un règlement extrajudiciaire des litiges de la consommation.

Si les conditions sont réunies, une médiation de la consommation se déroulera selon un processus précis et selon les textes en vigueur.

La procédure est gratuite pour le consommateur (R612-1 du Code de la Consommation).

Code de la consommation : articles L612-1 à L612-5  Code de la consommation : articles L616-1 à L616-3  Code de la consommation : articles R612-1 à R612-5